Terms & Conditions

Who We Are

Cocktail Compass (“we”, “our”, or “us”) operates an online platform that allows users to:

• Discover cocktail venues and happy hours;
• Search for cocktails and venue experiences;
• Upload reviews, ratings, comments, and photos;
• Create user accounts and profiles;
• Subscribe to newsletters and updates;
• Engage with hospitality-related content and promotions.

This policy explains how we collect, use, disclose, and protect your personal information.

What Information Do We Collect?

We may collect personal information and usage information in several ways. Information You Provide Directly We may collect information when you:

• Create an account or user profile;
• Submit reviews, ratings, comments, or photos;
• Contact us through the website or Contact Us page;
• Subscribe to newsletters or marketing communications;
• Submit venue or business information;
• Participate in promotions, surveys, or feedback requests.

This information may include:

• Your name;
• Email address;
• Username or display name;
• Profile information;
• Uploaded images or content;
• Reviews and ratings;
• Venue or business details;
• Any information you voluntarily provide.

Information Collected Automatically When you use Cocktail Compass, we may automatically collect certain technical and usage information, including:

• Device type;
• Browser type;
• IP address;
• Pages visited;
• Search activity;
• Clicks and interactions;
• Approximate location information;
• Referral sources;
• Access dates and times;
• App or website usage data. Location Information Cocktail Compass may request access to your device or browser location to provide location-based features such as:
• “Near Me” venue searches;
• Happy hours nearby;
• Nearby cocktail recommendations;
• Location-based venue discovery.

You can disable location permissions at any time through your browser or device settings.

How Do We Use Your Information?

We may use your information to:
• Operate and improve Cocktail Compass;
• Provide personalised venue and cocktail recommendations;
• Display reviews, ratings, comments, and user-generated content;
• Manage user accounts and profiles;
• Respond to enquiries and support requests;
• Send newsletters, updates, or marketing communications;
• Improve search functionality and user experience;
• Analyse website and app performance;
• Monitor platform usage and engagement;
• Detect spam, misuse, fraud, or breaches of our terms;
• Comply with legal obligations.
We may also use aggregated or de-identified information for analytics, reporting, business planning, and platform improvement.

Do We Use Cookies and Tracking Technologies?

Yes.
Cocktail Compass may use cookies, analytics tools, pixels, and similar tracking technologies to:
• Improve website performance and functionality;
• Remember user preferences;
• Analyse website traffic and user behaviour;
• Understand how users interact with the platform;
• Support marketing and advertising activity;
• Improve search results and recommendations.
We may use third-party services such as:
• Mailchimp;
• Google Analytics;
• Social media integrations;
• Advertising or analytics platforms.
These third-party providers may collect information in accordance with their own privacy policies.
You can usually control or disable cookies through your browser settings, however some features of Cocktail Compass may not function correctly if cookies are disabled.

How Do We Share Your Information?

We do not sell your personal information.
We may share information with trusted third parties where reasonably necessary to operate Cocktail Compass, including:
• Website hosting providers;
• Developers and technical service providers;
• Analytics providers;
• Email marketing providers such as Mailchimp;
• Customer support tools;
• Professional advisers;
• Legal or regulatory authorities where required by law.
Where possible, we limit the information shared to what is reasonably necessary.
If you post reviews, ratings, comments, photos, or other public content on Cocktail Compass, that information may be publicly visible to other users, venues, and visitors to the platform.

User-Generated Content

Cocktail Compass allows users to submit reviews, ratings, comments, photos, and other content.
By submitting content to Cocktail Compass, you confirm that:
• The content is accurate to the best of your knowledge;
• You own or have permission to use the content;
• The content does not infringe another person’s rights;
• The content is not defamatory, abusive, offensive, discriminatory, misleading, unlawful, or spam;
• The content does not contain another person’s private information without their consent.
We reserve the right to remove, edit, moderate, or refuse content at our discretion.
Reviews and opinions expressed by users do not necessarily reflect the views of Cocktail Compass.

Venue, Cocktail, and Offer Information

Cocktail Compass aims to provide accurate and up-to-date information about venues, cocktails, happy hours, menus, and special offers.
However, venue details, pricing, opening hours, menus, availability, and offers may change without notice.
Users should confirm information directly with the venue before making bookings, purchases, or travel decisions.
Cocktail Compass is not responsible for:
• Incorrect or outdated venue information;
• Changes to menus, pricing, or happy hour offers;
• Venue closures or cancellations;
• Experiences or services provided by venues;
• Decisions made based on information displayed on the platform.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you:
• Cocktail Compass updates;
• Featured venues or cocktails;
• Happy hour recommendations;
• Promotional offers;
• Product announcements;
• Hospitality-related content.
Users can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

How Long Do We Keep Your Information?

We retain personal information for as long as reasonably necessary to:
• Provide our services;
• Maintain user accounts;
• Publish reviews and content;
• Comply with legal obligations;
• Resolve disputes;
• Maintain security and business records.
When information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it.

How Do We Keep Your Information Safe?

We take reasonable steps to protect personal information from:
• Misuse;
• Loss;
• Unauthorised access;
• Modification;
• Disclosure.
Security measures may include:
• Secure hosting;
• Password protection;
• Access controls;
• Platform monitoring;
• Trusted third-party service providers;
• Technical and administrative safeguards.
However, no website, app, or online platform can guarantee complete security.
Users are responsible for maintaining the confidentiality of their account credentials and notifying us if they believe their account has been compromised.

What Are Your Privacy Rights?

Under applicable Australian privacy laws, users may have rights to:
• Request access to personal information we hold about them;
• Request corrections to inaccurate information;
• Request deletion of information where appropriate;
• Withdraw consent to certain uses of information;
• Unsubscribe from marketing communications;
• Make a privacy complaint.
To make a request, please contact us through the Contact Us page or by email.
We may need to verify your identity before processing certain requests.

Third-Party Links

Cocktail Compass contains links to third-party websites, social media platforms, booking services, venue websites, or external applications.
We are not responsible for the privacy practices, content, security, or accuracy of third-party websites or services.
Users should review the privacy policies and terms of those third parties before using their services.

Children’s Privacy

Cocktail Compass is intended for users aged 18 years and over.
We do not knowingly collect personal information from children under 18.
If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to remove the information.

Changes to This Policy

We may update this Privacy Policy and Terms of Use from time to time.
Any changes will be published on this page with an updated “Last updated” date.
By continuing to use Cocktail Compass after changes are published, you agree to the updated policy.

How Can You Contact Us?

If you have questions about this Privacy Policy, your personal information, or how Cocktail Compass handles privacy, you can contact us through:
• The Contact Us page on the Cocktail Compass website; or
• Email: hello@cocktailcompass.com

We will respond to reasonable enquiries as soon as practicable.

Australian Privacy Compliance

Cocktail Compass is intended for users located in Australia and aims to handle personal information in accordance with applicable Australian privacy laws.
By using Cocktail Compass, you consent to the collection, use, storage, and disclosure of your information as described in this policy.

Terms of Use Summary

By using Cocktail Compass, you agree that:
• You will use the platform lawfully and respectfully;
• You will not upload misleading, unlawful, abusive, defamatory, or harmful content;
• You are responsible for content you upload or publish;
• Cocktail Compass may remove content or suspend accounts where necessary;
• Cocktail Compass owns or licenses the platform branding, design, and intellectual property;
• Venue information, pricing, and offers may change without notice;
• Use of Cocktail Compass is at your own risk.
To the maximum extent permitted by law, Cocktail Compass excludes liability for loss, damage, or inconvenience arising from use of the platform, venue experiences, third-party services, or reliance on information displayed on the platform.

Contact

For any privacy, support, or policy enquiries, please contact us through the Contact Us section of the Cocktail Compass website.